Our expertise

E-Shop setup

We design your E-Shop to fit the specifics of the Chinese market, enhance your customer’s journey to boost their average cart & conversion rate.

We set up your e-shop on the leading Chinese online marketplaces, keeping your goal in mind: amazing customer experience & sales performance.

E-Shop operations

We handle your online customer service at every stage of the sales process. Our team is trained to your products, in permanent communication with your customers.

Constantly updated, your E-shop remains on the top of the rankings, generating high visibility and great return rates.

Ecommerce Marketing

We adapt your strategy to the local market. We enhance your brand’s image online, customer acquisition and satisfaction.

We conduct market research on the selected platforms to guide you through your e-commerce project and provide you details and organized statistics, to monitor your online shop’s growth.

Cross Channel

We define optimal multi-channel strategies to increase sales performance. Your online shop is linked with Chinese social media, allowing you to communicate with your customers.

From Weibo to Wechat, your brand is visible on the social networks, building your customer loyalty and channeling traffic to your Eshop.

Contact us and open your E-Shop now

Added Value

Outstanding market knowledge

Our multi-cultural team of digital and marketing experts precisely understand online Chinese customer behavior.
Through marketing intelligence, we watch the trends and innovations, insuring the successful adaption of your strategy to the online local market.

360 degrees solution

We offer a turnkey solution to run your e-commerce, from the creation to the management of your E-Shop.
We provide tailored feedback and performance reports.
Our network of partners insure the other key activitiesimportation, shipping, administrative process

Marketplaces expertise

We are former e-merchants and marketing consultantsWe’ve been on both sides of e-commerce and fully understand your concern.
We built our expertise focusing only on creating & managing E-shops on the top Chinese online marketplaces.

Cost Optimization

We personalize our proposals according to your strategy & requirements. Enjoy the flexibility of our team without the hurdle of HR management. Master your budget and your costs and save your valuable time and resources by trusting us to operate your online shop.

The Marketplaces

Get online on selected leading Chinese marketplaces

Our Services

Get your E-Shop running on the top Chinese Markeplaces !

E-Shop setup

  • E-Shop Account opening
  • Administrative procedures management
  • E-Shop Design
  • Product pages creation & upload
  • E-content translation and localization
  • Creation of the online products categories
  • E-shop architecture and picture repository
  • E-catalogue creation & update

E-Shop Operations

  • Live customer service (aliwangwang chat)
  • Customers requests & questions handling
  • Negotiation with customers
  • Follow-up with orders and reviews
  • Operations management: pre-sales, sales, after sales
  • E-marketing :advertising campaign and affiliation consulting
  • Logistics management: storage, shipping, returns.

Strategic Consulting

  • Market & competition analysis
  • Cost analysis & simulations
  • Online advertising campaigns management
  • Strategic advising
  • Branding & positioning
  • Communication packages
  • New trends analysis & implementation
  • Personalized performance & activity reports

3rd Party Services

  • Company registration : WOFE, Rep office, JV
  • Brand & Trademark registration
  • Storage management
  • Import / Export, trading and customs advising
  • Business licences
  • Market research, focus groups, interviews
  • Cross media implementation
  • 020 recommendations

Contact Us

Let's get online ! Contact us right now and we'll reach out to you right away.
We're also on Skype : ebridges.china

Office

Office 211-1, Building 2, 988 Zhenbei lu, Shanghai

Phone

+86 (021) 3258 5829

Skype

ebridges.china

Chinese E-commerce Insight